Cumberland Hotel - OCEANA COLLECTION

Room was a good size. The balcony with the loungers was a nice size and perfect with the weather, the pool area was lovely. The staff were friendly and helpful, breakfast was delicious.

I had an absolutely wonderful stay at this hotel! From the moment I arrived, I was welcomed with genuine warmth and kindness. The entire team went above and beyond to make my stay memorable, and I’d love to highlight a few amazing people who truly made a difference. Monika from the housekeeping team was exceptional – always so friendly, with such attention to detail. My room was spotless every day, and her kind presence really stood out. The restaurant staff were equally impressive. The food was delicious, with a huge variety to suit every taste. Breakfast was served as a buffet with plenty of hot and cold options – something for everyone, and everything was fresh and well-prepared. I especially want to thank Frank, who I met during breakfast – always greeting everyone with a lovely smile and such positive energy to start the day. Also, a big thank you to Dora, who always approached me with a warm smile and friendly conversation, making the dining experience even more enjoyable. The atmosphere throughout the hotel was fantastic – very clean, relaxed, and full of positive vibes. The ambient music in the restaurant added a lovely touch to the overall experience. I felt truly great being in such a welcoming and uplifting place. It's more than just a hotel – it’s a place filled with heart. I can’t wait to come back! I’m also sharing a few photos of my room (standard single). The bathroom might look a bit small in the picture, but it was actually a standard size and perfectly comfortable during my stay.

The room was fine. Breakfast was fine, dinner in the main restaurant was fine, too. The location was manageable to get to the centre/pier area. As the weather was so good, it was a pleasant walk into the pier area. The hotel is fine but it needs a little TLC to smarten it up a bit, such as carpet holes, chips in paintwork, just minor things really. The staff were all excellent, especially the dining room staff, very helpful and personable.

The bar area and pool

The fact that they excepted I’m disabled and really helped give me a amazing room and balcony as on 2nd day I hardly walk, in tears as I got terminal illness and seen myself deteriorating in 1yr lots. That balcony made that day better so thank you